Took the time to listen to my specific case and were honest enough to give their opinion on the potential outcome(s).
The Care Quality Commission (CQC) is an independent regulator of health and social care in England. It regulates hospitals, GP’s, dentists and care homes to name a few. Providers are required to comply with the Health & Social Care (Regulated Activities) Regulations 2014.
In the event of a breach of the regulations, the CQC can take enforcement action and force improvement of the services provided or in serious cases suspend or terminate registration.
If you receive a warning notice from the CQC which you dispute, you have 10 days in which to make written representations to them.
In the event that you are unhappy with a decision made by the CQC in relation to the service you provide or where you have received a warning notice from them, you should contact our specialist team immediately for advice.
If a person is self funding or pays a proportion of their fees, they are required to sign a contract. It would be sensible to obtain advice as to its terms before signing. The Care Standards Act 2000 sets out a standard form of contract for the provision of services and facilities and requires that terms and conditions include:
Details of the room to be occupied
information about overall care and services covered by the fee
Fees payable and by whom
Rights and obligations of the service user and registered provider and who is liable if there is a breach of contract
Terms and conditions of occupancy including the period of notice etc
We are able to review a care home contract for you and provide advice as to your obligations and liabilities together with commenting on the fairness of the contract terms.
